Frozen iPhone / iPod / iPad? Try This!

If your iDevice has locked up... like an app won't quit, and it doesn't respond to just pushing the home button, try this:

Restart: Hold down the power button and the home button, and keep holding them. The device may say "slide to power off." If so, do that, wait until it is completely off, and then turn the device back on again.

If the "slide to power off" doesn't appear, or if you continue to have problems after a restart, try this:

Reset: Hold the power and the sleep buttons. Keep holding both buttons, even if the slide to power off option appears. The screen will go black and maybe a little streaky. Keep holding the buttons. Wait until the Apple logo comes up. Now let go of the buttons. Wait for your phone device to finish starting up. It's going to take longer than usual.

All Better? Good. You're welcome

No? Sorry. Call me. Maybe I can help.