iOS 9: Getting Ready for the Upgrade

Apple will be releasing iOS 9 tomorrow, and by all accounts, the new operating system for iPhones, iPads, and iPods looks to be a good one. Featuring Ad blocking, a new power saving mode, an update in Siri's abilities and lots more, iOS9 will run on iPhone 4S, iPad 2, iPod Touch 5th gen and anything newer. Early reviews say it may bring new life to the iPhone 4S, perhaps running faster and better than the disappointing performance drop many saw with iOS8.

So… now is the time to get ready.

1. Save all your photos and videos to the cloud or to your computer. There's no sense risking losing them if anything goes wrong, and they're taking up space that could be needed during the upgrade. My practice is to have copies in the cloud and on a hard drive.

2. Remove the apps you never use. It will free up space and declutter your home screen.

3. Make a backup. Check your backup. Your device should be backing up to iCloud every night, but it's a good idea to check, and make sure that you have a current backup. I strongly recommend connecting your device to your computer and making a backup to it using iTunes. It's a more complete backup, and if something goes wrong, it's a lot quicker to restore from iTunes than to restore from iCloud. (I speak from experience. Trust me.)

4. If at all possible, do your update via iTunes. The over the air updates seem to be OK these days, but again, in the event of complications, having the computer and iTunes handy can make for an easier recovery. If you are tight on space on your device, the iTunes update is definitely less of a hassle.

Finally… Maybe just wait! If your phone is critical to your survival (social or business) maybe wait a couple days. Even the finest software on the planet has some… issues… when first released to the public. I guarantee you that not everything will work well for everybody, and that some people tomorrow will really wish they waited for the 9.01 update.

In the past, people have seen problems with extreme battery drain, key apps failing to function, wifi interruption or general unexpectedly slow performance. Why not let the cowboys and thrill seekers check out the new territory and send some messages back from the front. As I've said before, you won't get a prize for updating first, but you may get some surprises. It's better to be a fast follower than a first mover.

Improve your iPhone Security by more than 1 Million Percent?

I like using the Simple Passcode option on my iPhone, but I've always been kind of bugged by the idea that there are only 10,000 possible passwords under that scheme. Since it's always 4 numbers, lots of people tend to use a month/day combination which makes guessing a fairly easy task for many people. Is your first digit 0 or 1? Do your 3rd and 4th digits add up to no more than 31? Is your combination your birth year? Last 4 of your phone number?

If you would like a longer simpler password, here's a cool and easy trick I just learned:

1. Open Settings on your iDevice and go to "Touch ID & Passcode."
2. Turn off "Simple Passcode"
3. Next, change your passcode to something longer, using all numbers.
4. Enjoy your new improved security!

Look what happens when you get to the lock screen now! Instead of needing to enter your long password with the keyboard (really kind of a drag) you just punch it in on the keypad (not too shabby!) The only difference between this and the simple passcode option is that you need to tap the "OK" after entering your code.

OK, I lied. The only difference is you have to tap OK, and your password is now more than 111,000%  harder to crack! (Assuming you have used 7 digits.) You've gone from 10,000 combinations to 11,111,110. Add one more digit and you've increased the number of combinations to over 100,000 which is more than a One Million Percent increase!

I really like the idea that the length of my passcode is no longer known. While I'd never recommend a 1, 2 or 3 character code, a would be thief/hacker would have to try all of them in order to rule them out. They also need to try all the 5, 6, 7 and so on combos, thereby increasing the amount of time it will take to unlock your phone.

Yes, you may have set your phone to erase all data after 10 failed passcode attempts, so perhaps you're not too worried. Then again, you may have a kid or a wise guy friend who just loves wiping out all your data every so often. Me? I'd rather not have to restore from a backup. And if you're one of those people who says "Back… what?" or doesn't know how to restore from a backup or one of those who knows how long it takes to restore from a backup, maybe you would like to make your password a little bit longer and less obvious than a sentimental date.

No, Your Computer is NOT "Critically Infected"

This is a bogus alert that seems to be hitting Mac users, and these people will not help you.

They will take a lot of money if you call them and listen to them. There is actually no harm done to your computer by this little bit of javascript trickery.

The damage gets done if you call them and they convince you to give them remote access to your computer so they can "help" you. In fact, all they do is help themselves to private information, and a couple hundred dollars if you then give them your credit card information.

If you find yourself locked up on that page:

1. Hit Command-Option-Escape.
2. Quit Safari.
3. Start Safari with the Shift key down.
4. Under the Safari Menu, Choose "Clear History and Website Data…"
5. Clear at least Today and Yesterday
6. Restart the computer.
7. Stick to a less unsavory part of the web.

If you have been subject to this phishing/harassment, please let me know, and let me know if this helped. I offer a free 50 minute multimedia presentation called Safer Computers, Tablets and Phones in Minutes to clubs and community/social groups in Massachusetts and Connecticut. Please email or call me if you think your organization would be interested.

Which Yosemite Will It Be For You?

As soon as tomorrow, Apple could be releasing it's next generation operating system, Mac OS 10.10. If past performance can be an indicator of future results, then we can expect a few things:

• It will be free
• It will have amazing new features that make life easier and richer in oh-so-many ways:
• Notification center is improved and more like the iOS version
• The new dock and window translucency is beautiful
• Spotlight searching will search your computer and the Internet simultaneously
• iCloud Drive will change the way you use, store and share documents
• Mail will let you mark up PDFs and send huge files without clogging your recipients' mailboxes
• "Continuity" is going to make moving between your iPhone, iPad and Mac incredibly simple.
• You'll be able to make and take phone calls on your iPad and Mac
• Most people will love it and it will work flawlessly

And, kind of like a prescription drug, you need to consider the "side effects, some serious" of upgrading your OS to a .0 release:

Installing 10.0.0? Say your prayers, varmint…

• It will take a long time to download.
• Some people will not be able to download it.
• Some people will not be able to install it.
• Some people's computers will stop running.
• Some people will not be able to print.
• Some people will lose wi-fi connectivity.
• Some people's favorite application will not run.
• Some people's data may be lost.
• Some people's blood pressure may rise.
• Some people will experience dizziness and headaches and heart arrhythmia.

Unless you like to live dangerously, why not wait on the upgrade?

In the meantime, make sure you have a good solid backup of at least the things you hold dear: photos, music, documents. Better yet, make a bootable backup of your entire hard drive. And watch here, and around the web as reports on how the move to Yosemite go.

There's no doubt that OS 10.10.1 will be released in the next few weeks and that it will solve most of the problems that people will find in 10.10.0.

If you would like your Yosemite to be more rainbows and waterfalls and less rootin' and tootin' my advice is to make some popcorn, sit back, and see what happens. You'll able to join the party soon enough.

iOS 8 is coming. Maybe Wait?

Tomorrow, iOS 8 comes as a free update for all iPhones 4S and newer, all iPads 2 and newer, and the 5th generation iPod touch. As always, my advice is wait and see how others do.

For most of us, it will be fine. But, you never know. Is your phone OK right now? So maybe wait and see what happens to battery life,
Internet connectivity, email and critical apps for the brave ones who "just do it" tomorrow. What do you lose by waiting until those reports are in, versus what could you lose if your perfectly working iPhone stopped working perfectly?

If you are traveling, it's always a good idea to wait until you are back at home. If your phone is one of the rare few that brick, and a few always do, would you rather be home, yelling at your local Apple Genius, or sleepless and phoneless in Seattle, or Austin, or Cleveland (God forbid.)

In law school, my torts professor tried to explain the idea of a "slight risk of grave danger," by pointing to a giant fish bowl full of jelly beans. "Here," he said, "I have a few thousand jelly beans. They are delicious. One of them is made of cyanide, and will kill you quickly. Who would like to try one jelly bean?"

Most people will get grape, or cherry, or lime, or that weird white one… but someone's gonna get the poison one. Back up your phone and be at home before you take that chance.

iOS 7.1.2 Update for iPhone, iPad & iPod Touch Now Available

According to Apple, latest iOS update includes the following changes:

• Improves iBeacon connectivity and stability
• Fixes a bug with data transfer for some 3rd party accessories, including bar code scanners
• Corrects an issue with data protection class designations of Mail attachments

It also contains "miscellaneous bug fixes and security updates."

You can download the update over-the-air via Settings > General > Software Update or install it via iTunes by connecting your phone to computer using a USB cable. Even though you can update/upgrade directly over the air on your phone, don't. Although it's only a 23.1-megabyte delta update (just the changes, not a whole system file) user experiences with over-the-air upgrades vary, while those who use the tried and trusted USB method seem to be unanimous in their success stories. And, I always like to make a fresh backup to my hard drive first.

Here's the safest way to upgrade/update:

• Attach the iPhone to your computer.
• Open iTunes.
• Click on "Back Up Now."
• Wait for the backup to finish
• Click on "Check for update" and then do update to 7.1.2

Because it's a delta update, you shouldn't have to wait to long to get back on the device, with all your data and settings intact.

As always, unless you are absolutely dying to have the listed issues fixed, maybe wait a couple days. You never know what might be broken, diminished or deleted in an update. You won't get any prizes for updating first, but you might get some surprises.

iOS 7.1 - A Jailbreak Killer!

The iOS7 update looks good for everyone. It even promises a snappier performance for iPhone 4 users. But, it's also a jailbreak killer. And not any old jailbreak killer; those who seem to know say that this update might be "the end of all jailbreaks."

Certainly, each successive update has taken longer and longer to jailbreak. So, if you are really attached to those fun little features that only a jailbreak provides, hold off on the update. Otherwise... as always:

1. Attach the iPhone to your computer.
2. Open iTunes.
3. Click on "Back Up Now."
4. Wait for the backup to finish
5. Click on "Check for update" and then update to 7.1

Your phone will be unusable for about an hour and will need to remain connected to the computer for another few hours, depending on how many apps, pix, music, etc. need to be restored to the device.

There's a patch for that

Apple has released a fix for the SSL bug. Go update your Mavericks Mac now! Here are the details.

And if you haven't updated your phone, do it now. See my previous post.

Is (Battery) Life Letting you Down?

It seems that many people are disappointed in the decreased battery life in the recent iOS7 upgrade. Looking at it through my rose colored, Apple fan boy glasses, I see it differently. I don't see the battery life decreased as much as I see the functionality of the iPhone increased. Background updating of my favorite news and weather apps means I spend less time waiting for updates when I run the app. The 3D effects aren't really "functionality," but I'm enjoying them. Location awareness in so many more apps makes their results more relevant, but also draws more power. Notifications and Push technology suck down the juice, but I like finding out right away when Amendola or Gronkowski are healthy, and I love knowing when "Rain is Imminent!" I like talking to Siri, but she wears down the battery too.

Unhappy with the time between charges?

Easy solution: Decrease the functionality.

First, take care of basics, and get rid of the stuff you really don't need:

• Have the phone lock sooner.  Go to Settings > General > Auto-Lock and set the interval to a shorter time, such as 1 Minute.
• Don't automatically update Apps! Go to Settings > iTunes & App Store and turn off the toggle for Updates.
• Disable the parallax effect that gives the home screens that 3D look. Go to Settings > General > Accessibility > Reduce Motion.
• Turn off the Background App Refresh for the apps that you don't need updating all the time. Settings > General > Background App Refresh.
• Turn off AirDrop. Swipe up from the bottom of the screen and select the toggle in the Control Center.
• Disable all of the Notifications that you don't really care about. Turn off the stock ticker. Go to Settings >Notification Center.  Change Alert Style to None. Turn Badge App Icon off. Turn Sounds off.
• Dim your screen some. Swipe up from the bottom of the screen and slide the slider in the Control Center.

Situationally, there are more fixes:

• Turn off Bluetooth when you're not using it. Swipe up from the bottom of the screen and select the toggle in the Control Center.
• Turn off the GPS if you're sitting in one place all day. Turn it on when you need them. Go to Settings>Privacy>Location Services
• Turn off Wi-Fi if you don't use it. Go to Settings>Wi-Fi
• Even if you do use Wi-Fi, turn off "Ask To Join Networks" and you'll save a bit. Go to Settings>Wi-Fi
• If you have low cell tower signal, think about using Airplane Mode. The phone uses a lot of power trying to stay connected, and if you have less than 2 bars or dots, chances are you're missing calls anyhow. Turn off Airplane Mode to make calls or check for emails.
• If instant email is not a priority, change email from Push to Fetch and set the Fetch interval higher. Go to Settings > Mail, Contacts, Calendars >Fetch New Data and turn it off. Scroll down and choose a new interval. The longer the interval, the more battery saved.
• If you listen to Music, set the Equalizer to Off. Go to Settings >Music >EQ and tap Off. Any other setting uses more battery.

If you're not using a car charger, you're crazy, and if you haven't invested in a charger - or at least a USB cable - for work, do so!

And finally comes the brutal but honest truth: If you want a phone with a battery that lasts all day, it's easy:

• Stop using email.
• Stop surfing the web.
• Stop checking and updating Facebook.
• Stop tweeting, Vining, Pinning and Instagramming.
• Stop taking pictures and videos.
• Stop watching Youtube, Netflix, Vimeo.

I promise that if you use your phone as a phone only, you'll have plenty of battery life.

Here's that real life advice I promised: Stop wanting to have your cake and eat it too.

Safari PDF Redux

If you have recently upgraded to Safari 6.1 and you suddenly get weird messages about Acrobat Reader being blocked, or your PDF viewing is jerky and slow… Revisit this post: Fixing Safari PDF Problems

I don't know why Apple keeps reinstalling buggy Adobe plug-ins at every opportunity, but each time I simply delete them, I end up with a better Mac experience.

Your Mac and Apple Preview are completely capable of displaying and printing PDFs for you, and any application will create a perfectly usable PDF for you to send to, and be usable by, anyone.

Please let me know if this doesn't work for you!

Best Thing Since Sliced Bread? FaceTime Audio Calling!

FaceTime has always been more of a cool, Dick Tracy trick in these quarters, than an actual useful service. I mean who wants to clean up their office, brush their hair, or hey… put on a shirt, just to talk on the phone? That and the unflattering camera angle that gives even Kate Moss a double chin has relegated FaceTime to the land of the absent parent/infant lullaby and the party trick.

But no more! Not with FaceTime Audio calling.

How can it be that this is not the lead in every single review of iOS7?

In terms of call quality, iOS 7 has taken the iPhone from worst to first. We're talking Hi-Def. HQ! This is crystal clear, CD-quality audio so clean it is, at first, disturbing. You'll be so amazed at the clarity and realism that you'll lose track of the content of your conversation.

As recently as yesterday, when someone has asked, "How do you like that iPhone?" my stock reply has been, "It's the worst phone I've ever had, and you can have it when you pry it from my cold dead hand." As all iPhone users acknowledge, the rest of the iPhone user experience makes up for the up-til-now hideous telephone service. I've tried the handset, the speakerphone and well reviewed Jawbone and Plantronics bluetooth earpieces to no avail. Maybe it's AT&T but it seems that my Verizon friends all have similar complaints. It seems it may really be in the nature of cellular calls on the iPhone, because with the introduction of FaceTime Audio Calls there are no hardware limitations; this handset, this speakerphone, this earpiece… all sound great!

FaceTime Audio Calling only works between iPhones on iOS7 and on wi-fi at both ends of the call UPDATE 10/21: It seems to work over 4G as well! Give it a try. You'll stop talking about Siri's new voice, the "Control Center" and the weird new colors.

And whatever you are talking about? It will sound amazing!

Time to update to iOS7?

iPhone 4S or 5?

Definitely go for it.

But:

• Do a full, encrypted backup by wired connection to your computer.
• Do the upgrade through iTunes on your computer
• Be ready to not be able to use the phone for +-30 minutes
• Expect to have to spend a couple hours getting used to how things look and how some things are different or relocated.

My advice... start it going before dinner. Get it to the point where the software is downloaded, unpacked and you can see that it is starting to grind away on the install. After dinner, keep it plugged in to power, and mess around with it during evening.

If you have an iPhone 4 you should probably still update; your phone may be a little slower, but most people are still happy with the changes.

If you have a 5 and a non-Apple charger, the charger will not work after the update. take it to the Apple Store, give them the charger and $10 and get an official, won't fry you, Apple brand charger!

Curing Mal de Mac

Sometimes general or vague problems with a Mac - what I call Mal de Mac - can be solved by running Disk Utility and repairing the hard drive. But, you need to prepare properly. Disk Utility on your Mac will not repair your hard drive unless you follow the following steps:

If you are running OS 10.7 or later, restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears. After your Mac has finished starting up, you will see a desktop with an OS X menu bar and a "Mac OS X Utilities" application window. You can run Disk Utility and repair your drive from here.

If you have an older system, the best bet is to start up from your Install Disk. Again, you can’t repair the current startup volume with the Disk Utility that's on your Mac. You need to start up from a Mac OS X Install Disk and run Disk Utility from there. But many people, especially those who bought used or inherited an old Mac from a friend, may not have an Install Disk handy. Others simply no longer have a working optical drive, but soldier on.

If you have an older system, and no startup discs, here's another thing you can try:

Shut down your Mac in the usual way.
Boot in "single-user mode" by holding down Command-S at startup.
When you see the text prompt, type:

fsck -fy and hit <RETURN>

When it's done, type:

reboot and hit <RETURN>

Full instructions (and warnings) are found on this official Apple page.

One Less Mac Mail Peeve

In Apple Mail, hovering over an e-mail address in the “To” or “From” field shows a drop-down arrow that you can click to reveal a hidden menu. From that menu, you can copy the email address to your clipboard.

The peeve? It copies it like this:

Juan Sirrakah <juan@whodat.com>

...which is kind of a pain when you just want to copy an email address and paste it somewhere besides another Apple mail message address header.

So, if you'd like it to copy and paste just this:

juan@whodat.com

...do this:

Quit Mail, fire up "Terminal^†," and paste this into it (all on one line, no returns):

defaults write com.apple.mail AddressesIncludeNameOnPasteboard -bool NO

and then hit"enter/Return." Now run Mail and try it out. Cool?

To change the behavior back:

Quit Mail, fire up "Terminal" and paste this into it (all on one line, no returns):

defaults write com.apple.mail AddressesIncludeNameOnPasteboard -bool NO

and then hit"enter/Return."

For the most part, your Mac will do anything you want it to, you just need to know how to ask. If you are having trouble communicating with your Mac and you wish it would listen to you a little better, give me a call.

The White Collar Handyman is also The Mac Whisperer. There are no bad Macs... only inexperienced owners! ;-)

^†found in your "Utilities" folder. Don't be afraid, Terminal doesn't bite!

ITunes Store Fraud Panic? Don't Panic!

Today, I discovered a couple of unauthorized $1 Apple iTunes Store charges pending on my American Express card. I visited my iTunes Store account page and found no reference to any recent charges. (Typically, when I tried to click on the "Report A Problem" button, all it did was disappear. Actually, what it does is enable other links to allow you to report a problem with specific items on the "recent purchases" list, but it's both subtle and not what I wanted.)

I immediately cleared the credit card info from my iTunes account and went back to Amex to see what I could do about challenging the charges. "Pending charges can not be contested," is the Amex reply.

Hmm. A quick check with daughter reveals that she hadn't downloaded anything without first checking with Dear Old Dad.

Was I being set up to be the next victim of the ongoing scam? [link to NY Times story]

I Googled around for a bit to check on what to do, and finally found this, buried at the Apple web site:

As with many other merchants, the iTunes Store and Mac App Store places an authorization hold on your payment card account for the approximate amount of any purchase you make. Similarly, if you update your billing information, the iTunes Store or Mac App Store will place an authorization hold on your payment card account, usually in the amount of 1 USD, to verify your account information. (emphasis added)

You might see such authorization requests on your online statement. These requests are not actual charges; they are tests to confirm that your payment card account is active and has available funds to accommodate transactions. Authorization holds are removed by your financial institution shortly after your purchase clears. The amount of time it takes to remove authorization requests varies by financial institution...

Yep, in fact prompted by Apple's recent introduction of "2 Step Verification," I had made some changes to my account a week or so ago. OK then, no problem. Time to re-enter the card info at iTunes and move on my merry way.

Hey Apple! It would be good - in light of all the fraud and scams surrounding the iTunes Store - if you reminded people of your policy at the time that they make these changes!

Silent Mac?

Are you no longer hearing a new mail alert?

Has your trash sound, delete sound, copy complete sound or other "user interface audio" disappeared?

Do your sound preferences seem to be OK?

Before you restart your system, try this:

1. Open "Activity Monitor" which is in your "Utilities" folder inside your "Applications" folder 
2. Search for "coreaudiod"
3. Once found, click on it so that it is highlighted.
4. Now, click on "Quit Process" in the upper left part of the window. 
5. Click on "Quit" in the resulting dialog

Voilà!<sup>*



*</sup>Pet Peeve Alert: Why do people write and say "Walla!" at the end of some kind of revelatory statement? Are they being funny and I just don't get it, or do they have no idea that the word is "Voilà" and that the "v" is not silent?

Trouble viewing PDFs in Firefox?

Last week's hint on resolving Safari's issues with PDF's evoked an outcry from some frustrated Firefox users who were also having problems seeing PDFs in their browser.

Here's one way to overcome Firefox's reluctance to properly display PDFs.

1. In Firefox, type ⇧⌘A or choose "Add-ons" from the "Tools" Menu
2. Once that page loads, clcik "Get Add-ons" on the left side of the page.



"Extensions" Tab

3. Next, type "PDF Viewer" in the search box in the upper right part of the window.
4. Once "PDF Viewer" appears, click on it, and then click on the "Add To Firefox" button.
5. When the pop-down window appears, wait a few seconds and then click "Install Now."
6. Click on the "Extensions" tab on the left side of the page.
7. Look to see if you if you have an Adobe Acrobat plug-in. If you do, click "Disable."
8. Quit and restart Firefox.

Navigate to a page with a PDF, and you should be able to see it now. If you can't see the PDF, please let me know what Mac you're using, what version of Safari & Mac OS, and I'll see if I have any other ideas for you!

Can't Open PDF in Safari? Try this.

Some Mac users are frustrated by an inability to open and read PDF files in their Safari browser. Here's what I did to solve that problem for myself a few weeks ago:

1. Quit Safari
2. Go to Finder Type ⇧⌘-G (Command-Shift-G) or choose "Goto Folder…" from the "Go" menu.
3. Type "/Library/Internet Plug-Ins" (without the quotation marks!)
4. When that folder opens, look for a plug-in called "AdobePDFViewerNPAPI.plugin"
5. If you find it, drag it to the desktop. Restart Safari and go to a page with a PDF.

If you can see this PDF now, you can safely throw away AdobePDFViewerNPAPI.plugin.

If you can't see the PDF, please let me know what Mac you're using, what version of Safari & Mac OS, and I'll see if I have any other ideas for you!

How Do I Type That ¶ or ∓ Thingie?

Every once in a while, you need to type a special symbol like § or ¶ or •

Maybe you remember that § is entered by typing Option-6, that ¶ is Option-7, and • is Option-8. Maybe you remember telephone numbers, too. I used to. I don't anymore. I don't know whether it's age, or disuse... I'm hoping the latter. In fact, because I need to use them frequently, I do know ¶ and •, but § took me a little while today, and that's why I want to (re)introduce Mac users to the "Character and Keyboard Viewer."

Language and Text Preferences

Open your System Preferences (Black Apple Menu, Upper left) and choose "Language and Text" from the top row.

Check the box next to "Keyboard & Character Viewer," and at the bottom of the window, check the box for "Show Input in menu bar.

Now, any time you need a special character, or even an emoticon, God forbid, you'll have it at your finger tips.

Character Viewer

When you click on the new icon in your menu bar, you'll be able to choose between the "Keyboard Viewer" and the "Character Viewer."

Open the Character Viewer and you can browse through all the different special characters that are available to you. When you see the one you like, just double click on it, and it will be inserted in your open document.

Keyboard Viewer

If you care to learn how to type it yourself next time, open the Keyboard Viewer. As you hold down the Option, Command, Control and Shift keys, the keyboard on screen will change to show you the characters that can be typed by those key combinations.

(Note: Emoticons probably won't "travel" well. In other words, although you may use them in print documents, chances are they will not show up properly in emails or messages if you are sending them to people in the non-Mac or iDevice world).

Lost ...and Found

A news story today caught my eye, and made me smile

A man accidentally forgot his iPad on an airline flight. An honest and helpful departing passenger found it, and brought it to the less honest flight attendant, who took his iPad to her home and promptly made it her iPad. But the man who lost the iPad used the built-in "Find My iPad" option to zero in on it's location. He called the cops in her hometown, they went to the address he gave them, grabbed the iPad and arrested the crook. [Full story here]


Did you know that every modern Mac, iPhone, iPad and iPod has the built-in ability to be found? It's easy to take advantage of these features, but there are a few things you do need to do before the need to find your device arises:

1. You need an Apple ID. If you set up iCloud already, you have one. If you haven't set up your free iCloud account already, what are you waiting for? It has so many great uses besides finding your iDevices that there's no reason not to set it up.

2. You need to activate it on your device - in advance - if you want to be able to use it. On your iDevice, go into Settings>iCloud, and scroll down to Find my i[Device]. Make sure it's "On."

3. Download and configure the free "Find My iPhone" App from iTunes.

4. Know your iCloud username and password. This means that although you need to use a secure password, you also need to be able to absolutely positively remember this one.

Then, in the event that your Mac or iPhone is lost or misplaced, you can either use the app on one of your other devices, or a friend's device, or get on the web and log in to iCloud and activate "Find My iPhone."

A map will open up, and - if it can - the app will pinpoint the location of all your stuff! You also have the option to make the lost device beep loudly (very useful when you don't know where your phone is but you know it's around here somewhere), lock it and pop up a message ("Hey, If you found my phone, please call me at this number...) or erase it (This is the "nuclear option:" a last ditch effort to avoid having all your private stuff become someone else's. After you erase the information on an iOS device, you won’t be able to use Find My iPhone to locate it or play a sound.)

If you are running iOS 6, you'll even be able to track your device, keeping a log of all the places your phone goes until you can get it back.

So, download the app and play around with it, and visit iCloud and try it there as well.

If you need help, you know where to find me!